Contact us at jevadrouille.com@gmail.com. In the subject line, please put the reference of the product (see invoice) that you want to return, preceded by the words “Return”.
In the content of the e-mail, please indicate the reason for the return and the tracking number of the return parcel.
You must return the parcel with the carrier of your choice to :
Vadrouille, 0652336614 / jevadrouille.com@gmail.com, 39 Rue Franklin, Lyon 69002, France
Or with Mondial relais :
Vadrouille 0652336614 / jevadrouille.com@gmail.com « Clai.rah » 21 Rue de la charité, Lyon 69002, France
Remember to take photos of the parcel and the packing slip, as these will need to be sent with a visible tracking number. Once the shoes have been received, if the conditions mentioned in the terms and conditions are respected, you will be reimbursed immediately!
